Giftlok Return and Exchange Policy

 

At Giftlok, we strive to provide you with the best gifting experience. However, please note that we do not offer a return or exchange policy. All sales made on our website are final.

We encourage you to carefully review your order before completing the purchase. If you have any questions or concerns about a product, please reach out to our customer support team before placing your order. We are here to assist you and provide any necessary information to help you make an informed decision.

Please note that this policy applies to all products available on Giftlok, including personalized items and perishable goods. Once an order is placed and payment is confirmed, it cannot be returned or exchanged unless the product arrives damaged or in unsatisfactory condition 

If your gift arrives damaged or in unsatisfactory condition, please contact our customer support team within a reasonable timeframe. We may require supporting evidence, such as photographs, to address the issue. We will work with you to find a suitable resolution.

We value your satisfaction and strive to ensure the quality of our products. If you have any questions or concerns regarding our Return and Exchange Policy, please contact our customer support team through the provided channels on our website.